Shipping Policy
Thank you for shopping with KayStellar. This Shipping Policy outlines how we process, ship, and deliver your orders.
Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During high-demand periods, processing times may be slightly extended.
You will receive an order confirmation email once your purchase is successfully placed.
Shipping Methods & Delivery Time
We offer the following shipping options:
Standard Shipping
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Estimated delivery: 3–7 business days
Expedited Shipping
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Estimated delivery: 1–3 business days
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Additional charges apply
Delivery times are estimates and may vary due to:
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Peak seasons
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Weather conditions
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Courier delays
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Remote or rural locations
Shipping Charges
Shipping fees are calculated at checkout based on:
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Order weight and dimensions
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Delivery destination
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Selected shipping method
We may offer free shipping promotions based on minimum order value. Promotional terms will be displayed at checkout.
Order Tracking
Once your order has been shipped:
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You will receive a tracking number via email
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You can use the tracking link to monitor shipment status in real time
If you do not receive tracking information within the processing period, please contact us.
Shipping Locations
We currently ship to:
[Insert: India Only / Worldwide]
Please note:
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Certain remote or restricted areas may experience longer delivery times.
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We reserve the right to cancel orders to locations that are not serviceable by our courier partners.
Lost or Damaged Shipments
If your order arrives damaged or appears lost in transit:
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Contact our support team immediately
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Provide your Order ID
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Share clear photos (for damaged item claims)
We will coordinate with the shipping carrier and assist you in resolving the issue as quickly as possible.
Contact Us
For shipping-related inquiries, please contact:
Email: support@kaystellar.com